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We’re Here to Help

At SANDS WEAR, we value every customer and are committed to providing a reliable and enjoyable shopping experience.

Whether you have questions about our products, need assistance with an order, or require support with shipping, returns, or payments, our customer service team is here to help.

We believe clear communication is an important part of building trust, and we are always happy to assist you with any questions or concerns.


Get In Touch

For assistance with:

  • Product information

  • Order inquiries

  • Payment questions

  • Shipping updates

  • Returns and exchanges

  • Refund requests

  • General support

Please contact our customer service team using the information below.


Contact Information

Company Name
SANDS WEAR LTD

Registered Address
15 Broster Avenue
Keighley
United Kingdom
BD22 6JH

Email Address
payment@sandswear.net

Telephone
+44 7426 156854

Website
https://sandswear.net


Customer Service Hours

Our customer support team is available during the following hours:

Monday – Friday
9:00 AM – 6:00 PM (GMT)

Saturday
10:00 AM – 2:00 PM (GMT)

Sunday & Public Holidays
Closed

We aim to respond to all customer inquiries within 24–48 business hours.

During busy periods, holidays, or promotional events, response times may be slightly longer.


Order Support

If you are contacting us about an existing order, please include the following details:

  • Full name

  • Order number

  • Email address used during checkout

  • Details of your request

Providing complete information helps our team respond more quickly and efficiently.


Returns & Refund Assistance

If you need help with a return, exchange, or refund, please contact us before sending any items back.

Our team will provide guidance according to our Returns & Exchanges Policy and help you through the process.


Business Inquiries

For partnership opportunities, wholesale inquiries, or other business-related questions, please contact us by email.

Please include relevant details about your request so our team can review and respond appropriately.


Our Commitment

At SANDS WEAR, customer satisfaction is at the heart of everything we do.

We are committed to providing:

  • Secure shopping experiences

  • Reliable order processing

  • Helpful customer support

  • Transparent policies

  • Quality fashion products

Thank you for choosing SANDS WEAR. We appreciate your trust and look forward to assisting you.


SANDS WEAR LTD
15 Broster Avenue
Keighley
United Kingdom
BD22 6JH

Email: payment@sandswear.net
Telephone: +44 7426 156854
Website: https://sandswear.net

Timeless Design

Pieces crafted to last, transcending trends with enduring elegance

Sustainable

Ethically sourced materials and mindful production practices

Made for Living

Combining comfort and aesthetics, enhancing the quality of home life

Phone: +44 7426156854
Company Address: 15 BROSTER AVENUE KEIGHLEY UNITED KINGDOM BD22 6JH
Company Email: payment@sandswear.net
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